Contact

WM (Waste Management) is a stickler for ultimate customer support. The company provides a system to achieve customer satisfaction. They believe that every inquiry or complaint would relate to protecting the environment, and they cannot let that go unheard.

The WM Customer Support team is spontaneous, and your problem will be resolved in a short turnaround time. Your feedback, reviews, and complaints help them improvise their services and brainstorm for better alternatives that they can provide to the customers and help keep the environment clean and green with better methods.

Employees and customers should feel free to call or drop an e-mail on the details provided below.

Corporate Office (Address and Contact Details):


1001 Fannin, Suite 4000
Houston, Texas-77002

  • Corporate Office (Only for directory assistance)
    Phone: (713) 512-6200 (Monday to Friday / 8:00 am to 5:00pm, CST) 
  • Corporate Customer Care (Questions and comments relating to Customer Service) 

Email: WMCares@wm.com
Phone: 713-512-6345 (Monday to Friday / 8:00 am to 5:00pm, CST)

MyWMTotal Rewards Contact Details

MyWMTotalRewards Phone Number:
800-964-3373

Waste Management Webpage: www.mywmtotalrewards.com
Waste Management Mailing Address: Waste Management Benefit Center, P.O. Box 1449, Lincolnshire IL 60069-1449

You can also submit a form to WM Regarding any comments or complaints on the link: http://www0.wm.com/wm/contact_corporate.asp. On the bottom of this page is a form that asks for some basic information and provides for you to enter your comment or complaint to which the WM Team shall respond quickly.

Other links for specified Purposes

If you have:

  • For any customer service issue, you can contact WM on wmcares@wm.com
  • Any problem relating to the online payment process or any questions regarding it, you can contact WM at wmezpay@wm.com
  • Any questions relating to the job/resume that you want to submit or have already submitted, you can contact WM at careersysadmin@wm.com
  • For any technical issue with the website, you can contact WM at webmaster@wm.com

Here are a few things you can do yourself by registering and logging into your WM Account:

  1. Pay your bills
  2. Set up the pickups and know about the holidays
  3. Enroll yourself in auto-pay and paperless billing (after, saving the environment is what we are all about)
  4. Enable notification pop-ups and get regular notifications relevant to you.

Other services that you can avail of by contacting customer support by accessing your WM Online Account or visiting https://www.wm.com/us/en/support:

  1. You can request a bulk pickup of waste as the WM Team will make adjustments accordingly beforehand.
  2. You can request a container repair if there is any damage for any reason, and we shall get it repaired in no time to facilitate the Waste Management process smoothly.
  3. You can request for service on a roll-off dumpster.

With the help of the details provided above, you can easily get in touch with the team at WM and clear your doubts or resolve your complaints comfortably and hassle-free. You want to know more about Waste Management Company.